Skip to main content
RingCentral VIBE Royalty
September 28, 2026
Question

MAX Agent user timeout changed?

  • September 28, 2026
  • 1 reply
  • 12 views

I got a report from one of our MaxAgent users that the agent is logging them out when idle sooner than in the past? They say it used to be about an hour, but now it’s closer to 15 minutes. 

Went looking in the Admin settings and found this. Is this the right place to set MAX agent logouts? 

    1 reply

    RingCentral VIBE Royalty
    September 28, 2026

    Sorry, duplicate comment. 🙂