RingCX Textel

Forum|Forum|2 months ago
June 25, 2026
3 replies
86 views

Are there any RingCX Textel users out there that may be willing to share their experience with the platform?

sms and text messaging

Brett1685885021

The First Step

Are there any RingCX Textel users out there that may be willing to share their experience with the platform?

We primarily use them for outbound SMS via API. We do not do any 2-way conversational SMS with Textel.

If you’re doing / needing to do anything outside of the above I’m not sure I can be of much assistance.

What did you have questions about?

J

John22

Author

The First Step

Brett,

Hi! Thanks for reaching out. Are you using the Textel APIs or RingCentral? I am having a very difficult time getting RingCentral Support for the Textel platform and I was curious if anyone else was having the same issue. We are also using the Textel APIs but have not had an issue with them, just the webportal on RingCentral.

Any info would be appreciated.

Thanks,

John

Brett1685885021

The First Step

Brett,

Hi! Thanks for reaching out. Are you using the Textel APIs or RingCentral? I am having a very difficult time getting RingCentral Support for the Textel platform and I was curious if anyone else was having the same issue. We are also using the Textel APIs but have not had an issue with them, just the webportal on RingCentral.

Any info would be appreciated.

Thanks,

John

Sent you a DM.

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