🚀 RingEX Contacts in RingCX: Say Goodbye to App Toggling [Watch Now]

Finding the right contact shouldn't slow down your customer conversations. RingCX agents no longer need to switch between RingEX and RingCX just to look up a phone number!

RingCX now automatically syncs each agent's complete RingEX contact list into one unified, searchable list right inside the integrated softphone.

🎬 Watch the quick feature spotlight from RingCX Unlocked (August 2026):

Key Highlights & Benefits

• Unified Softphone Directory: Consolidates personal contacts, Outlook, Google corporate directory, federated contacts, and RingCX phone books into a single search bar.
• Source Icons & Direct Dialing: Clear icons that indicate the source of each contact, and every contact is instantly dialable for outbound calls or transfers.
• Single Source of Truth: RingEX maintains data consistency across both platforms.
• Simple Admin Setup: Enable by agent role using the new "Sync with RingEX Contacts" setting. 

🎉 Now Generally Available! Admins can enable this setting today to streamline agent workflows.