The First Step

Roadmap for Automatic Bi-Directional Call Translations

Forum|Forum|9 months ago
November 14, 2025
4 replies
26 views

Hi Team,

Just wanted to check whether there’s any roadmap for introducing automatic bi-directional call translations within RingCentral RingCx?

A couple of things I’m curious about:

Is this feature something that’s planned?
And if so, is there any early sense of a possible timeframe (for example, sometime in the next five years)?

We’d be very keen to collaborate on this and would happily take part in any beta testing if and when the feature becomes available.

If it isn’t on the roadmap yet, I’ll go ahead and raise a feature request through the Ideas Portal.

Thanks!

BeckyH

Community Manager

@WajihKazmi Any chance you have visibility into this?

W

WajihKazmi

Employee

Hi @Lariane , I am a Product Marketing Manager on RingCX working closely with the PMs & engineers on the feature advancements of RingCX.

Automatic bi directional voice translation has definitely been discussed internally, especially as part of our ongoing development for RingCX. There’s so much more we can do with AI so it’s definitely in the cards. That said, it’s not currently on the immediate roadmap, at least for the next two quarters.

We do have digital (text based) translation capabilities in development, but real time voice translation isn’t yet scheduled. I’d definitely recommend submitting this through the Ideas Portal so your Account Manager and our product teams can see the demand, customer interest really helps with future prioritizations!

Appreciate your input and willingness to be apart of beta when we do put this on the roadmap, will keep note of it.

Lariane

Author

The First Step

Hi @Lariane , I am a Product Marketing Manager on RingCX working closely with the PMs & engineers on the feature advancements of RingCX.

Automatic bi directional voice translation has definitely been discussed internally, especially as part of our ongoing development for RingCX. There’s so much more we can do with AI so it’s definitely in the cards. That said, it’s not currently on the immediate roadmap, at least for the next two quarters.

We do have digital (text based) translation capabilities in development, but real time voice translation isn’t yet scheduled. I’d definitely recommend submitting this through the Ideas Portal so your Account Manager and our product teams can see the demand, customer interest really helps with future prioritizations!

Appreciate your input and willingness to be apart of beta when we do put this on the roadmap, will keep note of it.

Thanks a mil for the prompt response, @WajihKazmi.

I'll be sure to raise this through the ideas portal and tag it here.

Lariane

Author

The First Step

https://ideas.ringcentral.com/forums/966594-ringcx/suggestions/50726459-automatic-bi-directional-real-time-voice-translati

I’ve now raised this feature request to the Ideas forum!

Thanks @WajihKazmi !

Lariane

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