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New Participant
September 19, 2024
Question

Change users name in Ring Video

  • September 19, 2024
  • 1 reply
  • 104 views

How do you change a users name in video call. The information on the sight is from four years ago and is no longer relevant.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    September 24, 2024

    Hi @Amerika360 your question was answered live by Ben Pintilie during our AMA webinar last week, skip to 52:00 in the recording.

     

    For Internal Attendees

    1. Admin portal 
    2. Make sure that the name is correct. 
    3. Use RC apps or web app for internal

     

    For external 

    • Log out of the meeting and log back in changing their name to the correct one 

     

    Currently as default, host are unable to change the name of the attendees inside of RCV

    Please submit a feature request at https://ideas.ringcentral.com/