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The First Step
June 4, 2021
Question

Can you bulk delete text messages?

  • June 4, 2021
  • 8 replies
  • 2055 views

Is there a way to bulk delete text messages?

In the old windows app, you could select multiple threads and delete them all at once. Now you have to go through and delete one by one. I send/receive hundreds of texts per day so it takes a lot of time to clean out my inbox.

8 replies

Mary-Community_Moderator
Community Manager
Community Manager
June 4, 2021

Hi @Kelly Enser, in the new RingCentral App, there is no option to delete bulk SMS. Please submit a feature request here.

The First Step
June 4, 2021

Thanks! I just voted for the numerous requests for this in the Feature request.

In the meantime, has anyone figured out a work around? Maybe something like zapier?

The First Step
June 9, 2021

Hooray! I have to tell my client that his 95 voicemails will have to be deleted one by one!

The First Step
June 9, 2021

The online portal only seems to have the option for voicemails, not texts.

New Participant
March 20, 2025

Has this been resolved?

 

Crystal_
Community Manager
Community Manager
March 21, 2025

Has this been resolved?

Yes. Deleting text messages in bulk is already implemented. You can check this article for more details: Managing RingCentral text messages in bulk | Desktop & web.

 

New Participant
March 24, 2025

I want to clarify I was talking about messaging in ring central under the message tab, not text messages. Is there a way to bulk delete under the “message” tab?

Crystal_
Community Manager
Community Manager
March 24, 2025

I want to clarify I was talking about messaging in ring central under the message tab, not text messages. Is there a way to bulk delete under the “message” tab?

Thank you for clarifying. Currently, bulk deletion of messages under the Message tab in the RingCentral app is not yet available. However, we’ve posted a feature request for this functionality here:

🔗 Bulk Delete Messages Feature Request

We encourage you to vote and leave a comment on the request to help prioritize it for future development. Let us know if you have any other questions!