The First Step

Question

Can you bulk delete text messages?

8 replies
2101 views

Is there a way to bulk delete text messages?

In the old windows app, you could select multiple threads and delete them all at once. Now you have to go through and delete one by one. I send/receive hundreds of texts per day so it takes a lot of time to clean out my inbox.

sms and text messaging

Mary-Community_Moderator

Community Manager

Hi @Kelly Enser, in the new RingCentral App, there is no option to delete bulk SMS. Please submit a feature request here.

K

Kelly2512338036

Author

The First Step

Thanks! I just voted for the numerous requests for this in the Feature request.

In the meantime, has anyone figured out a work around? Maybe something like zapier?

W

whalen

The First Step

Hooray! I have to tell my client that his 95 voicemails will have to be deleted one by one!

K

Kelly2512338036

Author

The First Step

The online portal only seems to have the option for voicemails, not texts.

B

bri88

New Participant

Has this been resolved?

Crystal_

Community Manager

Has this been resolved?

Yes. Deleting text messages in bulk is already implemented. You can check this article for more details: Managing RingCentral text messages in bulk | Desktop & web.

B

bri88

New Participant

I want to clarify I was talking about messaging in ring central under the message tab, not text messages. Is there a way to bulk delete under the “message” tab?

Crystal_

Community Manager

I want to clarify I was talking about messaging in ring central under the message tab, not text messages. Is there a way to bulk delete under the “message” tab?

Thank you for clarifying. Currently, bulk deletion of messages under the Message tab in the RingCentral app is not yet available. However, we’ve posted a feature request for this functionality here:

🔗 Bulk Delete Messages Feature Request

We encourage you to vote and leave a comment on the request to help prioritize it for future development. Let us know if you have any other questions!

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