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How do I create or choose an Out of the office automatic text
Mary-Community_ModeratorAnswer
Community Manager
July 27, 2026
You can set up an automatic Out of Office text reply right inside your RingCentral app.
How to Turn On Auto-Reply
1.Go to Settings:App menu.
In your RingCentral app, click Settings (the gear icon) and select Text.
2.Turn on Auto-Reply:Enable feature.
Toggle on Reply to all texts or Reply after hours, then click Manage.
3.Set dates and type your text:Customize message.
Check Set start time and end time to pick your dates, type your out-of-office message, and hit Save.
Important Limitations to Keep in Mind
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Individual Texts Only: Auto-replies only send for direct 1-on-1 texts, not group text threads.
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10DLC / Carrier Registration: Your line must be fully registered for business SMS, or auto-replies won't go out.
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Toll-Free Restrictions: If your number is Toll-Free, mobile carriers often block automated text replies to prevent spam.
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Character Limits: Try to keep your reply under 160 characters so it sends as a single, clean text message.
For a full step-by-step walkthrough, check out the official Configuring Text Settings in the RingCentral App article.