Solved
How to send a sms campaign
I have the sms registration complete and approved. How do I send a message using the templates?
Mary-Community_ModeratorAnswer
Community Manager
Jan 22, 2026 6:43 PM UTC
We are looking to send a bulk message to 45 of our employee cell phone numbers, regarding a plant closing. The sample message was submitted during our TCR registration
Since you are sending to 45 recipients, you can actually do this directly through the RingCentral App using the "Bulk Text" feature. This sends the message to each employee individually so they can't see each other's replies.
Step-by-Step Instructions: You can find the full guide here: Sending a bulk text message in the RingCentral app
Important Note on Templates: Since your TCR registration is approved, please copy and paste your approved "Sample Message" into the text field. The carriers will be looking for that specific wording to ensure the message isn't flagged as spam.
A few quick tips for the send:
-
Ensure you uncheck "Create group text" so it sends as individual messages.
-
Make sure the numbers are entered as individual recipients.
Let me know if you have any trouble getting that sent out!