I only received the text notification and was I able to reply but after I moved to another tab I cannot see it anymore

2 replies
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I cannot see the text message I received. I only received the text notification and was I able to reply but after I moved to another tab I cannot see it anymore

sms and text messaging

Mary-Community_Moderator

Community Manager

Hello Ester!

Just to clarify, the text notification you got, is it through email or you're using the RingCentral App?

E

ester-boctoy

Author

The First Step

Hello Mary Rose,

Thank you for reaching out. I am using the desktop app and initially was able to see and reply through it. Same with my mobile app.

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