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The First Step
April 17, 2020
Question

I only received the text notification and was I able to reply but after I moved to another tab I cannot see it anymore

  • April 17, 2020
  • 2 replies
  • 355 views

I cannot see the text message I received. I only received the text notification and was I able to reply but after I moved to another tab I cannot see it anymore

2 replies

Mary-Community_Moderator
Community Manager
Community Manager
April 17, 2020
Hello Ester!

Just to clarify, the text notification you got, is it through email or you're using the RingCentral App?
The First Step
April 17, 2020
Hello Mary Rose,

Thank you for reaching out. I am using the desktop app and initially was able to see and reply through it. Same with my mobile app.