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New Participant
Jun 19, 2019 2:41 PM UTC
Question

Is there a way that I can view my employees outbound text messages to customers?

Is there a way that I can view my employees outbound text messages to customers?

1 reply

The First Step
Jun 19, 2019 3:03 PM UTC
I believe you have to log in as them to do that. Alternately, you can use Archiver Beta to save to a choice of 3 online cloud backup services + SFTP -  text messages, voicemails, faxes and/or recordings. The result is crude and not as nice as in the portal, but you get around the 30/60 day retention limitation.