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New Participant
Oct 9, 2025 5:43 PM UTC
Question

No outbound texting

Several Agents able to send and receive text. Two agents can receive text but cannot send text.

2 replies

Mary-Community_Moderator
Community Manager
Community Manager
Oct 10, 2025 3:00 PM UTC

Hello ​@Jim B, just checking if you’re still experiencing these issues. Are the users affected new to the system?

Mary-Community_Moderator
Community Manager
Community Manager
Oct 13, 2025 2:40 PM UTC

Hi ​@Jim B, Feel free to ask for help here if you still need any assistance.