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Jim B
New Participant
October 9, 2025
Question

No outbound texting

  • October 9, 2025
  • 2 replies
  • 126 views

Several Agents able to send and receive text. Two agents can receive text but cannot send text.

2 replies

Mary-Community_Moderator
Community Manager
Mary-Community_Moderator
Community Manager
October 10, 2025

Hello ​@Jim B, just checking if you’re still experiencing these issues. Are the users affected new to the system?

Mary-Community_Moderator
Community Manager
Mary-Community_Moderator
Community Manager
October 13, 2025

Hi ​@Jim B, Feel free to ask for help here if you still need any assistance.

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