Problem with sending out SMS

Question

Hi everyone,Just wanted to check if anyone else is experiencing issues with outbound SMS in the RingCentral desktop app.My messages are not sending properly, and I’m trying to determine if this is a system-wide issue or something account-specific.Is anyone else having the same problem, or has anyone found a workaround? Thanks in advance!

BeckyH · Answer

Hi everyone,Just wanted to check if anyone else is experiencing issues with outbound SMS in the RingCentral desktop app.My messages are not sending properly, and I’m trying to determine if this is a system-wide issue or something account-specific.Is anyone else having thesame problem, or has anyone found a workaround?Thanks in advance!Hey, I checked the status site and I’m not seeing anything of concern highlighted.This may be a technical issue that the Support team should help in troubleshooting - reach out to Support and if that doesn’t help to resolve your issue, circle back and I’ll work to escalate!

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