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The First Step
January 24, 2019
Question

Ringcentral app copying personal text messages to admin inbox

  • January 24, 2019
  • 3 replies
  • 786 views

My ringcentral admin is getting personal text messages of selective ringcentral users in her inbox. She is getting personal texts from personal phone # to another personal #. Is this a security bug ringcentral should look into ?

3 replies

New Participant
January 25, 2019
I am having same issue and reported to tech support.  Waiting for a response.
The First Step
January 25, 2019
Please do open a case so we can look into what's going on!


New Participant
October 30, 2019
We have the same issue. Has anyone received an answer for why this happens and/or what to do about it? So far, support does not understand what I'm communicating.