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The First Step
Jan 24, 2019 7:26 PM UTC
Question

Ringcentral app copying personal text messages to admin inbox

My ringcentral admin is getting personal text messages of selective ringcentral users in her inbox. She is getting personal texts from personal phone # to another personal #. Is this a security bug ringcentral should look into ?

3 replies

New Participant
Jan 25, 2019 3:09 PM UTC
I am having same issue and reported to tech support.  Waiting for a response.
The First Step
Jan 25, 2019 3:47 PM UTC
Please do open a case so we can look into what's going on!


New Participant
Oct 30, 2019 3:49 PM UTC
We have the same issue. Has anyone received an answer for why this happens and/or what to do about it? So far, support does not understand what I'm communicating.