Sending a link by Text

Question

It seems often when I try to text a link to someone, the message will fail. I am able to get text out by breaking the links up with a space, and other text messages seem to work. Is there some limit specifically on how text messages can be sent?

Thanks!

Crystal_ · Answer

It seems often when I try to text a link to someone, the message will fail. I am able to get text out by breaking the links up with a space, and other text messages seem to work. Is there some limit specifically on how text messages can be sent?

Thanks!

Thanks for bringing this up. If your text messages are failing when sending links, it's possible that the link being shared is not included in your approved TCR (10DLC) campaign registration. Messages containing unregistered links can be flagged and blocked by the carriers, which may be why your messages only go through when the link is broken up.

To help us look into this further, could you please confirm if the link you're sending is part of your registered campaign content?

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