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New Participant
August 7, 2025

sms messaging error

  • August 7, 2025
  • 2 replies
  • 83 views

We are using the sms feature and we can receive messages but can not send them. 

2 replies

ByrneReese
Community Manager
Product Manager
August 20, 2025

I am so sorry it took me so long to respond. I have moved this question to a more appropriate forum. But my best guess as to why you are not able to send SMS is because you have not gone through our TCR process which is necessary prior to being about to send. You can receive, but sending requires some due diligence first. 

Mary-Community_Moderator
Community Manager
Community Manager
August 21, 2025

Hi ​@lawyervince, if you need any help with TCR Registration, feel free to send me a DM. I’ll be happy to assist you!