The First Step

SMS not sending for my company

Forum|Forum|6 months ago
January 29, 2026
2 replies
94 views

All of the sudden today non of our sms are going through and we are getting this warning below. Anyone else having this problem?

“Sorry, we're having trouble sending your message. Please try again.”

sms and text messaging

I

issa-it

Author

The First Step

Solution is they won’t let us add more sms credits to our account, and we hit our “limit” we were not aware we had

Mary-Community_Moderator

Community Manager

Solution is they won’t let us add more sms credits to our account, and we hit our “limit” we were not aware we had

HI @issa-it , thanks for sharing the update on why you’re seeing that message. Would you mind providing a bit more detail? Specifically, which limit was reached?

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