The First Step

SMS Registration

Forum|Forum|1 year ago
August 11, 2025
15 replies
305 views

I am trying to register my SMS campaign on my account. However, it was rejected due to error saying Brand name does not match the DBA name registered. It actually clearly matches so if community manager can reach out to me, that would be great. Thanks

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P

Peter

Participating Frequently

my customer SMS get received on my end, but I can’t reply to them

Mary-Community_Moderator

Community Manager

yes

Hi @Peter,

I checked your account and it seems you haven’t fully registered with TCR yet. I also noticed there’s an open ticket about this. Would you like me to help you with the process?

P

Peter

Participating Frequently

yes please

Mary-Community_Moderator

Community Manager

yes please

Please send me a DM with your contact details. 🙂

A

AKMALBAIG

New Participant

I am facing below error someone can guide?
DCA declined sharing request for campaign CYW5E8Z. Explanation: CR2020 - Brand name on website does not match registered/DBA brand name;CR4015 - Call-to-action is missing/inaccessible;CR6004 - Mismatch of brand name in Privacy Policy;Additional Comments: ;Please provide the call to action email you send to customers.

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