turn off emails for new text messages

Forum|Forum|6 years ago
October 31, 2019
3 replies
2846 views

does anyone know how to turn off emails for every text message received? I tried under preferences but I'm still getting emails.

sms and text messaging

J

j.b.-ferguson

Participating Frequently

Yes...go to your User extension and select Notifications (it's on the far right). Then select the Messaging Notifications drop down. You can edit both Messaging and Service notifications under the Notifications section.

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Anna1928857027

New Participant

You have to log into your extension settings on your web browser on service.ringcentral.com. Then go to Notifications on the left, then UN-CHECK the box for Email (when receiving Text Messages). Then SAVE.

A