Assignees dropped. Assignees can't see a task.

Hi Nancy, is this happening on two or more tasks?

Yes it is. This happens frequently to different users and on different tasks.

Sometimes it's me. All of us share in creating tasks. But we are finding that it happens mostly when Howard creates the task. He doesn't have the ability to choose which team the task is assigned to. I am not sure how to fix that on his settings. This has been an issue for more than a year but is now causing issues with tax returns getting stuck on someone's list because they can't see the task. I can see all of the tasks unless Howard enters them and doesn't add me as an assignee.

We are still using Ring Central Classic as the new Ring Central does not have Sections.