Glip new message numbers not working

Forum|Forum|5 years ago
February 18, 2021
2 replies
353 views

This started happening on both RingCentral app and the glip web page. the indicator of the number of messages that are new is missing. All it does is bold the group or name.

Mary-Community_Moderator

Community Manager

Hi @meatheadpro, have you tried to logout and log back in?

M

meatheadpro

Author

The First Step

I resolved this myself, seems there is a new BETA feature in your preferences called New message badge count. It was set to @mentions and direct only. Changed to ALL messages and it stated to work as before.

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