How to stop these promotional email messages?

How can I stop these promotional messages. Like the sample below, they're almost always disconnected from reality...I have all the apps downloaded, so there's no reason for the message.

If I click the unsubscribe link, I have everything dialed in properly, so I'm not quite sure why I'm still getting these.

I've already reached out to my account manager, and he doesn't have any idea. I hate to think all my users are receiving the same inane spam from RC.