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New Participant
Jan 20, 2021 11:21 AM UTC
Question

I am unable to add new members in our group on glip.

I have been trying again and again to add our new team member in our group but I am unable to do so. I tried adding another person and she was added but our team member cannot be added. The add members button just stops working. Please help me with this ASAP.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Jan 20, 2021 3:04 PM UTC

    Hello Sufiyan,

    If you're adding an external guest, please check on this KB Article,
    https://support.ringcentral.com/article/configuring-external-guest-control-ringcentral-app.html