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New Participant
Aug 31, 2019 11:16 PM UTC
Question

NO BEEP AVAILABLE TO CALLERS ON OUTGOING CUSTOM MESSAGE

  1. NO BEEP or option to leave a message AVAILABLE TO CALLERS ON OUTGOING CUSTOM MESSAGE / Is there a setting I am not using to allow the caller to leave a message??


1 reply

Community Manager
Sep 4, 2019 4:57 PM UTC
Hi Brian, 

We tested this, and there was a beep on a custom voicemail message. Can you check to make sure this isn't on an announcement only extension? Those extensions will not let anyone leave a message, and therefore wouldn't have the beep.