The First Step

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Old Teams

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I want to clean up old Team chats that have been created and not used. Is there a way for me to do this? I can’t seem to find it in the Admin tool.

team chat

Mary-Community_ModeratorAnswer

Community Manager

I am speaking of the Ring Central app where you can create Teams, as labeled on the left hand side. Never heard those called “channels” as the title just says “TEAMS”. (capitalization is just the literal way it shows and is not intended to be yelling ;-) )

Thank you for clarifying. 😊

Team Admins (the person who created it or someone granted admin rights) can delete it.

Desktop/Web: Open the team conversation > click the three-dot "More" icon in the top right header > select View team profile > scroll down and select Delete team.
Mobile: Tap the team name at the top of the chat > tap the Gear icon (Settings) > select Delete team.
Note: If you aren't the admin, you will only see the option to Leave team.

Mary-Community_Moderator

Community Manager

Hi @shuston, could you clarify whether you are using Microsoft Teams or the RingCentral app, and if you are looking to clean up group/private chats or entire Team channels?

S

shuston

Author

The First Step

I am speaking of the Ring Central app where you can create Teams, as labeled on the left hand side. Never heard those called “channels” as the title just says “TEAMS”. (capitalization is just the literal way it shows and is not intended to be yelling ;-) )

Mary-Community_ModeratorAnswer

Community Manager

I am speaking of the Ring Central app where you can create Teams, as labeled on the left hand side. Never heard those called “channels” as the title just says “TEAMS”. (capitalization is just the literal way it shows and is not intended to be yelling ;-) )

Thank you for clarifying. 😊

Team Admins (the person who created it or someone granted admin rights) can delete it.

Desktop/Web: Open the team conversation > click the three-dot "More" icon in the top right header > select View team profile > scroll down and select Delete team.
Mobile: Tap the team name at the top of the chat > tap the Gear icon (Settings) > select Delete team.
Note: If you aren't the admin, you will only see the option to Leave team.

S

shuston

Author

The First Step

That makes sense and I had looked there but I do not have the options you mention. I am in the system as Super Admin but don’t seem to have the capabilities it describes.

Mary-Community_Moderator

Community Manager

That makes sense and I had looked there but I do not have the options you mention. I am in the system as Super Admin but don’t seem to have the capabilities it describes.

Right, the person who created the team automatically becomes the team admin. 😊

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