RingCentral App Favorites

Forum|Forum|5 years ago
January 26, 2021
2 replies
458 views

In the RC Phone app, there were favorites. I don't see that in the new RingCentral app. Do I understand it correctly that there are no Favorites that frequently-called Contacts can be assigned to?

L

laurie-diffee

New Participant

Same here. The new app (RC v21.1.30.746) only allows users to re-select former Favorites - their favorites from the classic app. How are new Favorites created? Users should be able to designate ANY frequently contacted contacts as Favorites, but the new app does not seem to allow for it.

In addition, the Favorite list only appears under "Message", not Contacts. We do not use RC Messaging here, we only use RC as a phone/fax system.

Need to create new Favorites and they need to be included as a header in Contacts.

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Community Manager

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