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The First Step
Jan 14, 2026 3:01 PM UTC
Solved

Tasks

We would like for a task to stay “Unread” (highlighted for the recipient of the task) until it is marked “Complete” even after it has been read. How do we do that? Thank you!

Mary-Community_Moderator
Community Manager
Jan 15, 2026 5:08 PM UTC

This functionality isn’t available at the moment, but you’re welcome to submit it as a feature request at ideas.ringcentral.com. Thanks for sharing your idea!

2 replies

Mary-Community_Moderator
Community Manager
Community Manager
Jan 15, 2026 5:08 PM UTC

This functionality isn’t available at the moment, but you’re welcome to submit it as a feature request at ideas.ringcentral.com. Thanks for sharing your idea!

The First Step
Jan 16, 2026 3:09 PM UTC

Thank you Mary!