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New Participant
June 26, 2020
Solved

Tasks: Functionality limited in new app?

  • June 26, 2020
  • 6 replies
  • 897 views
It seems the Task functionality has been significantly cut back on the new RingCentral app....is that true, or are we just missing how to make it work as it did in Classic?  The ability to reply to tasks so that the conversation was traceable was pretty key...
    Best answer by william-rosa

    RC community team has replied my question about this on https://community.ringcentral.com/articles/29853/ringcentral-app-for-desktop-is-here.html

    6 replies

    New Participant
    August 17, 2020

    I've been asked the very same thing today. Will the task comments be implemented on the new app?

    New Participant
    August 19, 2020
    New Participant
    September 14, 2020

    So glad to see others are facing this same issue. Looking forward to replies coming back to the desktop app.

    New Participant
    January 12, 2021

    I presume you all are still having this issue right? Have we heard any updates on a fix? I'm still using my phone when needing to reply to tasks.

    New Participant
    February 10, 2021

    Yep, this is a big one and very surprised that this has not yet been corrected/added yet. Any ETA to when this much needed function will be avail?

    New Participant
    March 24, 2021

    This new app is awful... not being able to reply to tasks is making things very difficult. We are also being cut off on how long we can make our tasks. You have taken a great app, and made it not helpful at all. Sooo beyond unimpressed. Does anyone have a better app to use for chats, groups, and tasks? I would love to switch to something more like the Ring Central CLASSIC app. Because we are now paying for a useless app.