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Nov 30, 2020 6:20 PM UTC
Question

When we attempt to merge a call with our warehouse number it immediately drops the warehouse number but the call continues, it just says we are unable to merge the call, How do we fix this?

When we attempt to merge a call with our warehouse number it immediately drops the warehouse number but the call continues, it just says we are unable to merge the call, How do we fix this?

    1 reply

    Dec 1, 2020 9:18 PM UTC

    Hello @Isaiah McCullough, apologies. That is not normal, I would highly suggest opening a case HERE, and our phone support will investigate the issue for you. Thank you!