Account will be deleted if not active

I keep receiving e-mails saying my account will be deleted for not being active. I join meetings almost every day. What gives?

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Are you using the free meetings product? Are you a regular RC customer with it included?

Yes I am using free account and I use it daily.

Are you logged into your account?

That's what happened with one of our users. He wasn't using his work-provided RC credentials when using RC Meetings.

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