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The First Step
May 6, 2019 11:51 PM UTC
Question

Account will be deleted if not active

I keep receiving e-mails saying my account will be deleted for not being active. I join meetings almost every day. What gives?

4 replies

The First Step
May 7, 2019 4:36 AM UTC
Are you using the free meetings product?  Are you a regular RC customer with it included?
The First Step
May 7, 2019 5:00 AM UTC
Yes I am using free account and I use it daily.
Community Manager
May 13, 2019 4:48 PM UTC
Are you logged into your account? 
New Participant
May 13, 2019 6:23 PM UTC
That's what happened with one of our users. He wasn't using his work-provided RC credentials when using RC Meetings.