Question

Account will be deleted if not active

Forum|Forum|6 years ago
May 6, 2019
4 replies
423 views

elmasdope-
New Participant

I keep receiving e-mails saying my account will be deleted for not being active. I join meetings almost every day. What gives?

bjsvec
Known Participant
Forum|Forum|6 years ago
May 7, 2019

Are you using the free meetings product? Are you a regular RC customer with it included?

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elmasdope-
Author
New Participant
Forum|Forum|6 years ago
May 7, 2019

Yes I am using free account and I use it daily.

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Forum|alt.badge.img

+1

Jessica H.
Community Manager
Forum|Forum|6 years ago
May 13, 2019

Are you logged into your account?

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jf-fortin
New Participant
Forum|Forum|6 years ago
May 13, 2019

That's what happened with one of our users. He wasn't using his work-provided RC credentials when using RC Meetings.

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