We just switched to RingCentral and lost a valuable feature. I used to have it set up so that my users could call a specific phone number and then select from 1 of 2 conference rooms. If they pressed 1, then they would automatically be joined into “Conference Room 1”. It is, of course, completely insecure. However, it was a vital service provided to my employees who used those rooms for scheduled meetings with clients who can dial a phone number but are unable to enter a conference meeting ID.
Now, the best I can do is have an IVR allow them to press 1 to access the conferencing system but they have to type in a meeting number and the pound key. Is there any way to automatically populate that in an external transfer so that people who dial a specific phone number will automatically join a specific meeting ID without having to type it in?
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