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The First Step
February 19, 2019
Question

Can't connect to meeting as user

  • February 19, 2019
  • 11 replies
  • 1140 views

I have a meeting link, I can connect on a remote computer, but I can't connect on my workstation. I have the latest updates on Windows 10, I use Google Chrome to launch the url, and I've uninstalled and reinstalled the RingCentral app.


I have done a speedtest and show 50 down, 9.5 up, I've disabled the firewall and turned off my AV, still doesn't connect.


I tried calling support, but since I don't have a ring central number they don't care about me. Any ideas why this doesn't work?

11 replies

The First Step
July 30, 2020
Yes, tried that, tried uninstalling and reinstalling, all failed.

The last time we tried, we were waiting for the meeting to start, everything looked correct, then when the organizer signed in, this computer hung, while another computer I was testing on worked. I haven't found any error messages or reasons it wouldn't work.