Can't join a meeting but can start a meeting

Why can't I join a meeting via meeting link? It just says connecting but never really connect. Other users say, they can see my user logged in while mine was still connectin. I can start a meeting though.

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Hi Trizhia, to isolate this issue, please reach out to our Technical Support for troubleshooting. You can create an online case here. Or feel free to speak with a live representative. All of our Support numbers can be found here.

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