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New Participant
Dec 5, 2018 11:35 PM UTC
Question

HELP I AM GOING DIZZY WITH THIS VIRTUAL BACKGROUND OPTION

Does ring central have a virtual background setting like zoom does or not

14 replies

Community Manager
Dec 5, 2018 11:39 PM UTC
Hi Justin, 

RingCentral Meetings does have virtual backgrounds. Check out this KB article here for more information! 
New Participant
Aug 5, 2019 2:58 PM UTC
Hi Jessica, I came to ask almost the same thing - Zoom have recently added a plugin that makes the Virtual Background work even without a greenscreen (or reasonable substitute) - do you know if and when this capability will make its way to RCM?  Thanks.

New Participant
Apr 1, 2020 6:57 AM UTC
Are there plans on giving RC customers this capability? With everyone working remotely at this time, many users are requesting virtual backgrounds. I agree, if RC is powered by zoom, why do we not yet have this capability?
New Participant
Apr 1, 2020 4:35 PM UTC
Is everyone else experience choppy virtual background that does not work even with solid colors?
New Participant
Apr 1, 2020 6:10 PM UTC
On RC it only works well when you use a high quality green screen as the backdrop.  With the lower quality green screens you get the head "shimmer". On other colored solid backgrounds its choppy.  On Zoom it seems to work fine regardless of what kind of background you are using.
The First Step
Apr 1, 2020 9:07 PM UTC
It works for me on Zoom when I un-check "I have a green screen". This option is not available on RingCentral.
New Participant
Apr 1, 2020 10:47 PM UTC
I have opened a case with RingCentral to see. Zoom as everyone says works perfectly when unchecking I have a green screen. Since RingCentral Meetings is powered by Zoom, I don't see why they can't make this available. We really need this option, otherwise, we will have to switch.
Participating Frequently
Apr 2, 2020 12:35 AM UTC
Hi everyone, 
This option is there on the RingCentral unified apps > Meetings Settings. (The screens are a little different, but you should be able to login to the unified apps with your existing IDs). Those settings will then work for that client. 
The standalone RingCentral Meetings will be getting this in the next upgrade (tentatively May'20)
Hope that helps! 
The First Step
Apr 2, 2020 2:29 AM UTC
Thank you! Where is unified apps located, website or application? 
New Participant
Apr 2, 2020 4:57 PM UTC
Everyone - it works through the unified RingCentral App - just go to RingCentral Meetings through there!