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New Participant
Apr 20, 2020 9:26 PM UTC
Question

Launch meeting from url into RC client (NOT RC Meetings)

When I send out an invite to a RingCentral meeting, there is an URL in the invite. When the user (or I) click the URL to start/join the meeting, it launches using the RingCentral Meetings app. I would prefer it launch via the RingCentral (unified client) app, as that app has more features when in a meeting (such as virtual background). How do we accomplish this?

2 replies

New Participant
Jun 19, 2020 2:59 PM UTC
Is this going to be added to the combined app? It is an important feature.
Jul 30, 2020 4:46 AM UTC
Hello Karl,

Workaround for RingCentral Meetings is to go to the Video tab, integrate calendar and use the single click join button to join from the RingCentral (unified client) app.

Thanks!