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The First Step
March 26, 2020
Question

MacOS Security update 2020-002 freezes Meetings

  • March 26, 2020
  • 12 replies
  • 567 views

We have had ~80 users who updated MacOS Security update 2020-002. Now whenever they attend a meeting with RC Meetings app, the app crashes and the computer shuts down.


It might just be a correlation but the evidence seems consistent with the update breaking RC Meetings.


We've blocked the update for the rest of our users, but MacOS does not let you roll back. Is there an update for RC Meetings in the pipeline to address this? Has anybody else seen this? Ticket #10500087

12 replies

The First Step
April 30, 2020
Our Apple Senior Engineer just emailed me saying that:
MacOS 10.15.5 Beta 3 release includes a fix for this issue if youd like to test it out (you can access the beta using your Managed Apple ID through AppleSeed at appleseed.apple.com). 
Participating Frequently
April 30, 2020
I received that news as well. Unfortunately we have a number of impacted devices that are on 10.13.6 that can not yet be upgraded to Catalina until a 3rd party hardware vendor fixes an outstanding 64-bit compatibility issue. We're hoping that a fix for 10.13 and 10.14 will be coming from Apple as well.