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The First Step
Apr 15, 2020 5:58 PM UTC
Question

My profile picture does not show on ring central meetings when I have my camera turned off

Profile picture not showing up

2 replies

Apr 16, 2020 12:58 PM UTC
Hello Brian,

I just want to confirm if you are using a standalone app or the RingCentral Unified app? 
Thanks! 
The First Step
Apr 16, 2020 3:37 PM UTC
I was using RingCentral Messages app.  Tech support had me install the Unified app.   Support lead me down so many steps because nothing they tried worked, however, it's now working, just not exactly sure which step fixed it.  Urg.