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The First Step
October 21, 2020
Question

Need remote Access during Screen sharing in RingCentral Video

  • October 21, 2020
  • 21 replies
  • 2047 views

Need remote Access during Screen sharing in RingCentral Video

    21 replies

    The First Step
    October 21, 2020

    The solution is only on Ring Central Meetings (Zoom) platform. Unfortunately this platform is not offered to any new subscription. We need similar feature on on RingCentral Video platform.

    The First Step
    October 27, 2020

    +1 we could really use this feature sooner rather than later. We want to move to RC Video for better UX but a few stragglers need remote support before they can move over.

    Community Manager
    October 28, 2020

    Hi @Prakash Racharla & @Alex Schittko,

    The product team is aware of the feature gaps between Meetings and Video and are working to close this gap!

    New Participant
    November 9, 2020

    Also adding to request for the new RC Video to add remote access functionality -- It's similarly holding us back from migrating from RC Meetings. Glad you're working on and will look forward to it!

    New Participant
    November 23, 2020

    +1 to remote control during screenshare

    New Participant
    November 24, 2020

    We just signed up as a new user because unlike Google Meet (which is included in our GSuite package) RC had remote control. It was disappointing to find out this function is missing from the updated unified app. I hope this feature will be added before our WebEx license expires in Feb 2021.

    New Participant
    January 18, 2021

    And what happened with the REMOTE CONTROL for the updated RingCentral Meetings? It was a feature we often used in the licensed RingCentral (Zoom) Meetings? It has been months since this was brought up, and we no longer have access to the older licensed product.

    New Participant
    January 29, 2021

    Ring Central. Please add this function and the ability to share audio

    New Participant
    May 11, 2021

    If this feature is not added soon, we will be forced to switch to another product.