participants cant hear video sound when played during webinar

2 replies
501 views

I want to play a video during ringcentral webinar but when i do the participants cant hear the sound in the video. how can this be fixed?

meetings

J

j.b.-ferguson

Participating Frequently

Click on Share Screen then before you select the screen with the video, at the bottom left of the dialog you will find a checkbox titled, Share computer sound. Check the box. This will allow those seeing your shared screen to hear the sounds on your computer, including sounds from the video. (see the screen shot below)

J

joye-swan

New Participant

Does anyone have an update for this? The screen no longer looks like J.B.'s response above. I can't find the Share Computer sound checkbox.

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