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Amy62515715023The First Step
The First Step
Dec 17, 2020 6:20 PM UTC
Question

Ring Central Meeting connecting but does not connect

I'm having difficulty joining an RC meeting session. It just says "connecting" but it doesn't connect. Please advise.rc-meeting.jpg

    2 replies

    BeckyH
    Community Manager
    BeckyH
    Community Manager
    Dec 17, 2020 6:29 PM UTC

    @Amy Rose Are you on the most current version?
    Here are some troubleshooting articles that might help:
    https://support.ringcentral.com/meetings/troubleshooting.html

    The First Step
    Amy62515715023The First StepAuthor
    The First Step
    Dec 17, 2020 7:32 PM UTC

    Yes. it says so. rc-update.jpg

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