Skip to main content
The First Step
January 24, 2020
Question

Ring Central Meeting not seeing Computer Mic

  • January 24, 2020
  • 4 replies
  • 247 views

I've had a couple of end users who have an issue with the Ring Central Meetings app where it just doesn't see the computer mic. The mic is selected as input and is working in other things but Meetings isn't producing any sound even though the mic is selected

4 replies

BeckyH
Community Manager
Community Manager
January 27, 2020
Nick, can you indicate what kind of computers your end users are on?
The First Step
January 27, 2020
THanks for your response Becky. We figured it out. It needed to be allowed in the Privacy settings (they are on Macs).
BeckyH
Community Manager
Community Manager
January 27, 2020
Oh, good news, Nick!
That was what I was going to recommend!
Glad to hear all is sorted, but come back if we can support you further!
New Participant
March 25, 2020
How would you adjust privacy settings for someone using Windows instead of a Mac? Thanks!