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New Participant
Dec 15, 2020 7:04 PM UTC
Question

RingCentral Meetings Desktop App says "Sorry, you don't have access to this application".

I am the acct admin

    5 replies

    The First Step
    Dec 15, 2020 7:11 PM UTC

    Are you getting something like this? :

    "Sorry, you currently don't have permission to access this service. " ?

    If so, you can refer this: https://support.ringcentral.com/article/RingCentral-Meetings-Free-No-Permission-to-Access-Error.html

    Dec 18, 2020 5:07 PM UTC

    Hello @Alan Hale! Apologies, how did you log in to the app? Is it using your direct line or your email? Please use your direct line to log in to your RingCentral Meetings app. Thanks!

    New Participant
    Dec 28, 2020 12:26 PM UTC

    Hello @Jenn-Community_Moderator, I have a paid subscription and tried signing in using my direct line. I still get the same error. What else can I try?

    New Participant
    Jan 22, 2021 9:50 PM UTC

    any update on this, I have the same error for all my users


    Mary-Community_Moderator
    Community Manager
    Community Manager
    Jan 22, 2021 10:39 PM UTC