RingCentral not recognizing camera

Hi Richard, please coordinate with our Tech Support for this. All of our Support numbers can be found here. You can also open a case online here.

We were having a similar issue here, and RC tech support was zero help.

Turns out, our conference room webcam is a HD webcam, and the RC app would not recognize it without that "Enable HD for my video" box checked off. Stupid simple, but weird.