Question

When I log into a meeting on one computer it kicks me off when presenter shares screen,

Forum|Forum|4 years ago
April 5, 2021
4 replies
772 views

slogan
New Participant

I get kicked off ring central meetings when presenter shares screen on one computer, but not on another (using same internet) even tried direct connection (not wireless), I am not no VPN and I have tried unistalling and reinstalling.

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When I log into a meeting on RingCentral meetings all is okay until the presenter shares screen. Then I am kicked off. This does not happen on a different laptop (using the same internet)-it is not the internet. I have unistalled and reinstalled ring central already and no help. It only happens on my personal computer.

Help!

Shannon

+1

Mary-Community_Moderator
Community Manager
Forum|Forum|4 years ago
April 5, 2021

Hi Shannon, please check if your computer is compatible with RingCentral Meetings - System Requirements.

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abassin
New Participant
Forum|Forum|4 years ago
June 3, 2021

I can confirm this issue. I have seen this as well. Need resolution. Same exact situation Shannon!

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I can confirm this issue is happening as well. I have tested the same scenario. Two different PC's same account. I will get kicked from one PC, but not the other.