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I get kicked off ring central meetings when presenter shares screen on one computer, but not on another (using same internet) even tried direct connection (not wireless), I am not no VPN and I have tried unistalling and reinstalling.

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When I log into a meeting on RingCentral meetings all is okay until the presenter shares screen. Then I am kicked off. This does not happen on a different laptop (using the same internet)-it is not the internet. I have unistalled and reinstalled ring central already and no help. It only happens on my personal computer.

Help!

Shannon

Hi Shannon, please check if your computer is compatible with RingCentral Meetings - System Requirements.


I can confirm this issue. I have seen this as well. Need resolution. Same exact situation Shannon!

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I can confirm this issue is happening as well. I have tested the same scenario. Two different PC's same account. I will get kicked from one PC, but not the other.

Tried that not working

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Tried support no answer yet just known issue we are working on it

I've got a user reporting the same problem, in either app, and it happens whether or not they're the meeting host.


Surely technical support found a common solution that can be posted?

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