Solved
Can Workflow Builder create tasks in team chat?
I am wanting to build a Workflow so that when a task is completed in one of my group chats in RingCentral, a new task is created in another chat for the team to complete. Is this possible?
ByrneReeseAnswer
Product Manager
Feb 12, 2026 5:51 PM UTC
That capability is not currently supported exactly. There are two things we would need to make that workflow function as described:
- We need a “task completed” trigger
- We need a way to create a task
We have no way to trigger a workflow right now when a task is completed. So that part of the problem has no easy solution at this time. But it is something we hope to rectify later in the year.
The ability to create a task could be completed by making direct API calls to the RingCentral API using the “Send HTTP request” node. However, TBH, I tried to put together a recipe for you to illustrate how to do this, and ran into some walls. Let me work with the team on this so we can demonstrate to everyone how this would be done in a more repeatable way.