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New Participant
May 15, 2026
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Creating Workflow for missed calls

  • May 15, 2026
  • 2 replies
  • 112 views

I am new here, so sorry if this has been asked and answered a million times (I just logged in and it took me right to this page).

I am trying to set up a workflow for missed calls, but when I add a condition it asks for “Call Session ID” with no drop down. My question is: What am I supposed to put there?

    2 replies

    The First Step
    May 15, 2026

    you don't need a filter unless you are looking for notification a missed call for a specific set of rules 

    ByrneReese
    Community Manager
    Product Manager
    May 15, 2026