Skip to main content
The First Step
May 20, 2025
Question

Does Workflow Builder have a sandbox?

  • May 20, 2025
  • 1 reply
  • 75 views

We need a sandbox environment for testing has anyone created a best practices in doing that ? 

1 reply

ByrneReese
Community Manager
Product Manager
May 20, 2025

@ed.gaunce Workflow Builder does not have a dedicated sandbox. To test Workflow Builder workflows safely and effectively, you have a few good options:

  • Create a dedicated extension for testing. This keeps test workflows isolated from production.

  • Use simulation mode. This lets you run the workflow without executing any actions—perfect for checking logic and behavior without side effects.

  • For larger or more conservative teams, consider a separate RingCentral account for testing.

Once testing is complete, you can copy the workflow to another extension or export/import it to the target account.