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New Participant
Oct 29, 2024 5:34 PM UTC
Solved

How can I make a workflow initiate a phone call from an SMS?

I’m trying to use RingCentral Automator to listen for a text message then generate a phone call based on that text message.

Can Automator generate/initiate a phone call? Or, can Automator only connect two calls?

Thank you!

 

Embbnux
EmbbnuxAnswer
Employee
Oct 30, 2024 1:55 AM UTC

Hi @JohnUser1 When you are using workflow by flow editor, you can add a “Create a RingOut call” action to generate a call. 

1 reply

Embbnux
Employee
EmbbnuxAnswer
Employee
Oct 30, 2024 1:55 AM UTC

Hi @JohnUser1 When you are using workflow by flow editor, you can add a “Create a RingOut call” action to generate a call.