How to Edit RingCentral Automator.

Forum|Forum|6 months ago
February 19, 2026
1 reply
129 views

I created this RingCentral Automator and I am getting this error when I attempt to disable to edit.

Disable is greyed out so unable to do so without this warning

Embbnux

Employee

Hi @jose-watson From error message, it is a known issue happened when one of your RingCentral extensions/users got deleted, but there are active automations for deleted extensions/users.
I just sent you a private message, can you reply that with required information? So I can reset those automations to avoid the error.

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