SMS Automation

Forum|Forum|11 months ago
September 15, 2025
3 replies
323 views

I’m receiving this ERROR MESSAGE:

You don't have access to a phone number with SMS services enabled. Learn how to enable SMS in our help documentation.

But I absolutely have SMS services enabled. Have been using Beetexting already.

Embbnux

Employee

Hi @JHKOENIG you will need to check SMS permission by login to RingCentral App and go to Text tab.
Beetexting’s permission checking is different as RingCentral. It support sharing SMS phone number and High Volume (A2P) SMS. The automation doesn’t support High Volume SMS.

D

derek-martin9271

The First Step

Hi @JHKOENIG you will need to check SMS permission by login to RingCentral App and go to Text tab.
Beetexting’s permission checking is different as RingCentral. It support sharing SMS phone number and High Volume (A2P) SMS. The automation doesn’t support High Volume SMS.

This doesn’t really answer the question about how to gain access.

Embbnux

Employee

Hi @derek-martin9271 you can follow here to enable SMS:
https://support.ringcentral.com/article-v2/RingCentral-Business-SMS-Frequently-Asked-Questions.html?brand=RC_US&product=RingEX&language=en_US

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