I need help, I have been trying to get my account manager to reverse a charge on my account for services I did not request the, "Auto Charge" for "calling credit package"Below is the details of my plan--Plan Essential--DetailsCdn $44.99monthly per user Up to 20 users onlyBusiness phone or toll-free numbersUnlimited calls within US/CA**Unlimited Business SMSVoicemail-to-textTeam messagingDocument sharingI am a small business and do not want to be charged for services I did get.This forum is my desperate resort to get assistance from RingCentral.Grace

Billing: How do I get a refund

I need help, I have been trying to get my account manager to reverse a charge on my account for services I did not request the, "Auto Charge" for "calling credit package"
Below is the details of my plan--
Plan Essential--Details
Cdn $44.99
monthly per user
Up to 20 users only

Business phone or toll-free numbers
Unlimited calls within US/CA**
Unlimited Business SMS
Voicemail-to-text
Team messaging
Document sharing

I am a small business and do not want to be charged for services I did get.
This forum is my desperate resort to get assistance from RingCentral.
Grace

Page 1 / 1

Hello Grace,

Apologies, I will highly suggest getting in touch with your Account Manager so you can discuss the charges of your bill.

Thanks!

MY account was charge for the year need the refund since I cannot talk to a person please refund

866-352-0023 I switch the company no longer with ring central

Alexandra Sperling

Owner

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