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I need help, I have been trying to get my account manager to reverse a charge on my account for services I did not request  the,  "Auto Charge"  for "calling credit package"
Below is the details of my plan--
Plan Essential--Details
Cdn $44.99
monthly per user 
Up to 20 users only
  • Business phone or toll-free numbers
  • Unlimited calls within US/CA**
  • Unlimited Business SMS
  • Voicemail-to-text
  • Team messaging
  • Document sharing
I am a small business and do not want to be charged for services I did get.
This forum is my desperate resort to get assistance from RingCentral.
Grace
Hello Grace,

Apologies, I will highly suggest getting in touch with your Account Manager so you can discuss the charges of your bill. 


Thanks! 

MY account was charge for the year need the refund since I cannot talk to a person please refund

866-352-0023 I switch the company no longer with ring central

Alexandra Sperling

Owner


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